Clienti mari sau mici? Autohtoni sau internationali? Multi sau “cati se pot duce”?
Este imposibil atunci cand cunosti oameni si afaceri sa nu observi si abordarile de business ale directorilor companiilor.
Ai ocazia astfel sa vezi daca respectiva companie lucreaza cu clienti mari (peste 100 de angajati) sau daca se orienteaza catre clienti de mai mici dimensiuni. Constati de asemenea daca este mai interesat sa castige clienti internationali sau se axeaza pe a face lucruri deosebite pentru cei locali.
Cand se realizeaza o analiza de afaceri – si mai ales un plan de afaceri – este de dorit sa fie luate in calcul cat mai multe variante. E clar ca o perioada orice firma inseamna recuperare investitie. Cat dureaza insa aceasta? Unii spun ca o firma devine productiva cam in 2 ani (daca “patronul” nu are clienti foarte mari de la bun inceput).
Important in alegerea clientilor este si timpul care se doreste a fi alocat – a lucra in acelasi timp pentru clienti din Romania si din SUA inseamna program prelungit avand in vedere diferenta de fus orar.
Un alt criteriu sunt fireste si banii obtinuti – multi spun ca cei din afara sunt mai buni platnici si de asemenea accepta si preturi putin mai mari.
Desigur si investitia necesara participarii la diverse evenimente la care participa astfel de potentiali clienti – evenimente din Romania si internationale – trebuie luata in calcul.
In final conteaza sa stii foarte bine ce iti doresti (apropo de o insemnare a lui Filip), sa fii consecvent in alegere si mai ales sa nu iti depasesti limitele. Daca stii ca a ta firma poate duce 6 clienti, atunci este de dorit sa ai 6 – nu 10.
Politica de afaceri este asadar una peste care nu trebuie sa se treaca usor cu vederea. Daca de exemplu ai o companie ce ofera consultanta si servicii intr-un anumit domeniu, si exista un departament comercial si desigur departamente care asigura prestarea serviciilor in cauza, atunci este de dorit ca numarul de clienti adusi de comercial sa fie in concordanta cu numarul de clienti de care se pot ocupa si carora le pot fi oferite servicii de calitate de catre ceilalti angajati.
Din pacate sunt sigura ca unii dintre cei ce citesc aceste randuri sunt in postura de clienti care din pacate nu au avut parte de servicii de inalta calitate si la timp – pentru ca prestatorul are prea multi clienti. La fel altii se regasesc in postura de persoane cu functii de decizie, care au luat deja anumite hotarari de afaceri si care acum probabil analizeaza consecintele.
E important insa – atunci cand esti sef – sa te mai opresti uneori pentru cateva clipe si sa incerci sa afli care este parerea clientilor, cat de multumiti sunt si daca se respecta termenele precizate. La fel este important sa incercati sa aflati daca angajatii sunt multumiti de locul de munca.
Dar este vineri. Si s-ar putea ca multi sa nu aiba prea multa vreme pentru meditat. Asa ca ma opresc aici si sper ca am reusit sa ii fac pe multi sa se gandeasca la aspectele prezentate.
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I bet they would! There would be cold shivers throughout the boardrooms. Not my problem. I scanned through the rest of the news, found an obscure item at the very end.
Then she was away in a burst of enthusiasm. We finished our luncheon and returned, sated, to our rooms. Eager to find the response to my queries.
“I like that little blue sports car,” Angelina said.
The grate of wheels in the drive outside woke me from a most pleasant sleep. The endless clickett game was still in progress and I received great pleasure by killing it. It was after dark and Igor~had returned with his purchases. Two days to go. I yawned and stretched. It was going to be a long night.
“Insulting a police officer in the course of his duty!” the captain roared. “That is a criminal act! Arrest this man!” he shouted and burly rozzers leaped forward to seize my son.
“That’s nice to hear. Drink?”
Bolivar had called Chaise before we went to the warehouse, but his secretary said he was too busy to come to the phone. I’ll bet he was! It is not every day that one breaks the bank of the national economy. The copterport in Fetorrscoria had a restaurant with a secluded little bar attached. We found a table and placed our orders while Bolivar checked the copter back in. The strictly nonalcoholic MoggyCola at MacAlpo’s had left a bad taste in my mouth. Which was quickly washed away by a double Rotgutt on the rocks. For a rare instance Angelina joined me in one as well, before switching to white wine.
“I never knew that he had an office. Are you sure? Has this anything to do with GIT?”
He pointed to the black watchlike object on his wrist, at the silver button set into its center. “I have only to touch this twice and you will never see your wife again. You will not know if she is dead or alive, taken to another planet, imprisoned here or just what. You will never know. She will just be gone.
“And what exactly is your plan?”
“High-carbon steel,” Ringmaster Davidson said, as Puissanto clanged a finger-thick, meter-long bar of steel on the anvil before him. He then held it by the ends, knelt and placed it across his knee. There were oohs and aahs from the audience as he tensed his muscles, his shirt splitting open with the effort, and bent the steel across his thigh. Everyone liked that-liked it better when he opened his mouth and chomped down hard on the steel.
I was tired enough to sleep deeply despite the cramped position. I woke a bit when I heard voices, fell asleep again almost instantly. It wasn’t until I felt Igor’s hot breath on my cheeksmelled it as well-that I awoke fully. He was bent over and trying to work the combination lock. I opened my hands ready to throttle him, when I saw Chaise in the doorway, gun pointed.
“I think we had better change the subject before you get yourself overexcited and burst a blood vessel. We were talking about lies. I respect you for that, if nothing else, for you are a master liar. The more I think about it the more I begin to think that probably everything you have told me since we met was a lie. You only wanted me on Fetorr as a cover for your robberies. To be the one and only suspect in what I am sure is to be a spectacular series of future bank thefts. The profits of which will go to you!”
I reached into my pocket and produced the palmed badge. A very official-looking one in gold with blue lettering that spelled out Health and Security Police. They stared at it as though it were a poisonous snake and trembled with fear. Bolivar punched a number into his phone; there was only dumb silence among the electrical employees as he spoke.
We reached the Colosseo early. I was dressed for my performance and waiting in the wings when Puissanto started his act. I had timed him at exactly thirty-one minutes. Now I started my stopwatch and walked quickly to his dressing room. Once I had locked myself inside I took the documentation from my pocket and turned on his computer. It was a cheap production model with a security code that was very easy to bypass. Within ten minutes I was in. I put the stopwatch where I could see it and went surfing through the files. Mostly spreadsheets and financial returns. There were some mighty large sums being processed here-but no clue how our strongman had anything to do with all this.
“I’m over eighteen,” I said. “But at times I have the brains of a five-year-old. It is really depressing how easily I fell for Kaia’s con. I am afraid that I must agree with you. The entire thing, the money, the supposed bank robberies, were nothing but a ploy to get me to this dismal planet, then blackmail me into doing his dirty work for him.”
“Yes you are. You will be restored to your former pinnacle of banking success.”
“Chaise knew exactly what he was doing-he is an interstellar conman of the first degree. Good conmen always let the suckers talk themselves into doing what the confidence trickster wants them to do. First the money, then the data bank searches, then the discovery that all evidence pointed to Bolshoi’s Big Top circus and the strongman Puissanto.”
“You are not human. You’re a disguised alien life-form.” It said. Bolivar put his foot between the door and the frame so it could not be closed. The robot stamped hard on his foot. Then slammed the door shut when he jumped back.
“Nothing for you to do in the city.”
“That’s great, thanks. I’ll try him later.”