Du-ti resturile la gunoi; ai grija de produsele clientului!
Nu, nu va speriati, cele doua elemente din titlu sunt complet separate. M-am decis azi sa va vorbesc putin despre 2 lucruri care vad ca sunt des prezente pe la noi si care sigur ii deranjeaza pe multi. Si sa vedem poate gasim totusi niste solutii, ca sa trecem de zona plansului si a discutiilor care in final nu duc la nicio rezolvare.
Bu.
Intai partea cu resturile.
Mergi si tu ca omul undeva – sa zicem cinema. Si vezi ca multi isi iau diverse – floricele, suc etc. Nicio problema – e dreptul fiecaruia.
Dar n-ar putea ca la final toata lumea sa care – stiu, e dificil, atarna – paharul si suportul in care au fost produsele pana la cosurile de gunoi si sa le arunce? Sunt atat de aproape cosurile – repet, stiu, e un efort dar… se poate, va zic eu din proprie experienta.
La fel e cazul cu locurile unde se mananca si ar trebui ca la final sa iti duci tava si sa arunci resturile, lasand masa curata.
De ce e oare asa dificil?
Acum sa nu ma intelegeti gresit. Nu spun ca nimeni nu face asta. ba chiar ma mandresc cu multi cunoscuti si prieteni care duc resturile la gunoi. La fel am vazut multi oameni care sunt civilizati. Sunt insa si multi – si din pacate si tineri – care nu fac acest minim gest de respect pentru ei si pentru ceilalti.
Solutii de-ai “civiliza” gasim oare?
Acum sa ajungem si la partea a doua – cu grija pentru produsele clientului.
Tu, companie, oferi un serviciu. Sa spunem ca acel serviciu inseamna ca in schimbul unei sume de bani ei iti tin o perioada un bun – ca apoi sa ti-l returneze. In schimb lasi altele. Poate ca prima oara serviciul e oferit gratuit – tocmai ca sa te atraga. Daca tot e promo (si chiar daca nu e) te astepti ca serviciul sa fie de calitate, sa te indemne sa revii, nu?
Ei bine… nu e cazul peste tot asa. Sau cel putin nu a fost la noi. Se duce sotu-mi drag de dimineata sa schimbe, la dealer, cauciucurile de iarna cu cele de vara. Aceasta inseamna primirea celor de vara – care n-au mers decat 50 de m in parcarea lor, la livrarea masinii in decembrie – cu tot cu jantele de aliaj. Numai ca… surpriza… jantele-s zgariate.
Frumos, nu?
Deci, daca tot oferi un serviciu, macar ofera-l ca lumea, de calitate. Altfel zau, te rog nu-l oferi!
Insemnari similare
I just couldn’t leave your web site prior to suggesting that I really loved the standard information an individual provide on your guests? Is going to be back frequently in order to investigate cross-check new posts
A person essentially lend a hand to make significantly articles I’d state. This is the very first time I frequented your website page and to this point? I surprised with the analysis you made to create this actual post amazing. Fantastic task!
You made some decent points there. I did a search on the subject matter and found most people will consent with your website.
I have been exploring for a little for any high-quality articles or weblog posts on this sort of area . Exploring in Yahoo I finally stumbled upon this web site. Studying this info So i am happy to convey that I have a very good uncanny feeling I discovered just what I needed. I so much without a doubt will make sure to do not forget this website and give it a glance regularly.
You actually make it seem so easy with your presentation but I find this topic to be actually something that I think I would never understand. It seems too complex and very broad for me. I am looking forward for your next post, I’ll try to get the hang of it!
I loved as much as you will receive carried out right here. The sketch is tasteful, your authored subject matter stylish. nonetheless, you command get bought an nervousness over that you wish be delivering the following. unwell unquestionably come further formerly again since exactly the same nearly a lot often inside case you shield this hike.
It¡¦s really a nice and useful piece of information. I am satisfied that you shared this helpful information with us. Please keep us informed like this. Thank you for sharing.
Hiya, I am really glad I have found this information. Nowadays bloggers publish only about gossips and net and this is actually irritating. A good website with exciting content, this is what I need. Thanks for keeping this site, I will be visiting it. Do you do newsletters? Can’t find it.
Its like you read my mind! You seem to know a lot about this, like you wrote the book in it or something. I think that you can do with a few pics to drive the message home a bit, but other than that, this is excellent blog. A fantastic read. I’ll certainly be back.
I have been exploring for a bit for any high quality articles or weblog posts in this sort of house . Exploring in Yahoo I at last stumbled upon this website. Studying this info So i am happy to show that I’ve an incredibly just right uncanny feeling I came upon just what I needed. I so much for sure will make certain to don¡¦t fail to remember this website and give it a glance regularly.
I would like to thank you for the efforts you’ve put in writing this website. I am hoping the same high-grade web site post from you in the upcoming also. Actually your creative writing abilities has encouraged me to get my own site now. Actually the blogging is spreading its wings quickly. Your write up is a great example of it.
Whats Going down i’m new to this, I stumbled upon this I have discovered It positively useful and it has aided me out loads. I am hoping to contribute & aid different users like its aided me. Good job.
Thank you for the auspicious writeup. It in fact was a amusement account it. Look advanced to more added agreeable from you! However, how could we communicate?
Useful info. Fortunate me I found your web site by accident, and I am shocked why this twist of fate did not came about in advance! I bookmarked it.
I savor, cause I discovered exactly what I used to be having a look for. You’ve ended my 4 day long hunt! God Bless you man. Have a nice day. Bye
I have been examinating out a few of your stories and it’s clever stuff. I will make sure to bookmark your website.
May I simply just say what a relief to uncover somebody that truly understands what they are discussing on the net. You actually realize how to bring an issue to light and make it important. More and more people ought to read this and understand this side of the story. It’s surprising you aren’t more popular since you certainly possess the gift.
Everything is very open with a very clear explanation of the issues. It was truly informative. Your website is very helpful. Thanks for sharing!
It’s difficult to find well-informed people for this subject, however, you seem like you know what you’re talking about! Thanks
Its like you read my mind! You appear to know a lot about this, like you wrote the book in it or something. I think that you can do with a few pics to drive the message home a little bit, but instead of that, this is magnificent blog. A great read. I’ll definitely be back.
Usually I don’t learn article on blogs, however I would like to say that this write-up very pressured me to take a look at and do so! Your writing style has been amazed me. Thanks, very great article.
I have been surfing online more than three hours these days, but I by no means found any attention-grabbing article like yours. It is beautiful worth enough for me. In my view, if all site owners and bloggers made excellent content material as you probably did, the internet shall be a lot more useful than ever before.
It is really a great and useful piece of info. I¡¦m glad that you shared this helpful information with us. Please stay us informed like this. Thank you for sharing.
I have read some excellent stuff here. Definitely price bookmarking for revisiting. I surprise how so much attempt you put to make such a wonderful informative website.
Hi there, I found your web site via Google even as looking for a related topic, your site got here up, it appears to be like great. I have bookmarked it in my google bookmarks.
I do consider all the concepts you’ve presented for your post. They’re very convincing and can definitely work. Still, the posts are too short for novices. Could you please lengthen them a little from subsequent time? Thank you for the post.
Great post. I was checking continuously this blog and I am impressed! Very helpful info specially the last part 🙂 I care for such information a lot. I was seeking this particular information for a very long time. Thank you and good luck.
Good write-up, I¡¦m regular visitor of one¡¦s blog, maintain up the excellent operate, and It’s going to be a regular visitor for a lengthy time.
I truly appreciate this post. I have been looking all over for this! Thank goodness I found it on Bing. You’ve made my day! Thx again
Thank you for the auspicious writeup. It in fact was a amusement account it. Look advanced to more added agreeable from you! However, how can we communicate?
Its like you read my mind! You seem to know a lot about this, like you wrote the book in it or something. I think that you could do with a few pics to drive the message home a little bit, but other than that, this is excellent blog. An excellent read. I will definitely be back.
Great write-up, I¡¦m normal visitor of one¡¦s web site, maintain up the excellent operate, and It is going to be a regular visitor for a long time.
Keep functioning ,fantastic job!
Hello.This article was really fascinating, particularly because I was searching for thoughts on this topic last Friday.
I like the helpful information you provide in your articles. I will bookmark your blog and check again here frequently. I’m quite certain I’ll learn a lot of new stuff right here! Best of luck for the next!
hi!,I love your writing very much! proportion we communicate more approximately your post on AOL? I need an expert in this house to resolve my problem. Maybe that’s you! Taking a look ahead to peer you.
I like the valuable information you provide in your articles. I will bookmark your weblog and check again here frequently. I am quite sure I will learn a lot of new stuff right here! Good luck for the next!
Hey, you used to write excellent, but the last few posts have been kinda boring¡K I miss your tremendous writings. Past few posts are just a little bit out of track! come on!
Nice read, I just passed this onto a colleague who was doing a little research on that. And he actually bought me lunch because I found it for him smile Therefore let me rephrase that: Thanks for lunch!
I like what you guys are up too. Such clever work and reporting! Keep up the superb works guys I¡¦ve incorporated you guys to my blogroll. I think it’ll improve the value of my web site 🙂
Hello, you used to write great, but the last several posts have been kinda boring¡K I miss your tremendous writings. Past few posts are just a little out of track! come on!
you’re in point of fact a excellent webmaster. The website loading velocity is incredible. It seems that you’re doing any distinctive trick. Furthermore, The contents are masterwork. you’ve performed a excellent job on this matter!
hi!,I really like your writing very so much! proportion we communicate extra approximately your article on AOL? I need a specialist in this space to solve my problem. May be that’s you! Having a look forward to look you.
I wish to express some thanks to you for bailing me out of this crisis. Just after surfing around through the online world and getting recommendations which were not beneficial, I believed my entire life was gone. Being alive without the presence of answers to the difficulties you have fixed as a result of your entire article is a serious case, and the ones which may have negatively damaged my entire career if I had not noticed your web page. Your own personal understanding and kindness in touching all the details was very helpful. I don’t know what I would have done if I had not discovered such a solution like this. I can at this time relish my future. Thanks a lot very much for this impressive and amazing guide. I won’t think twice to endorse your web blog to anyone who would need guide on this situation.
I savour, lead to I found exactly what I used to be having a look for. You’ve ended my four day long hunt! God Bless you man. Have a great day. Bye
I want to to thank you for this wonderful read!! I certainly enjoyed every little bit of it. I have you saved as a favorite to look at new things you post…
I¡¦ve recently started a blog, the information you provide on this website has helped me tremendously. Thanks for all of your time & work.
Wonderful goods from you, man. I have understand your stuff previous to and you are just extremely great. I actually like what you have acquired here, really like what you’re stating and the way in which you say it. You make it entertaining and you still take care of to keep it smart. I can’t wait to read far more from you. This is actually a tremendous web site.
I savour, lead to I discovered just what I was taking a look for. You have ended my 4 day lengthy hunt! God Bless you man. Have a nice day. Bye